Replacement light panel for indoor hydroponics system
Light panel with adjustable rod
Shipping Policy
Shipping options vary by product and destination. See the rates and estimated transit times below.
Order processing
2–3 business days, subject to stock availability. Transit time is additional.
Free shipping
On orders over $29. Exclusions apply to certain heavy or oversized items and select destinations. Surcharges appear at checkout.
Shipping destinations
We ship to most countries in Europe and the Americas. We cannot deliver to:
- Remote areas and countries outside our delivery coverage.
- P.O. boxes; orders may be returned as undeliverable.
- APO/FPO/AE military addresses, Puerto Rico, or Guam.
Extra charges may apply during major transportation disruptions, conflict, or sanctions affecting delivery routes. Applicable surcharges are shown at checkout.
Rates & transit times
Orders ship from warehouses in the U.S., Canada, Australia, Hong Kong, or mainland China, depending on your location and stock availability.
All transit times are in business days and exclude order processing.
Growing systems & equipment
For hydroponic growing systems, watering systems, grow lights, and seed starters.
Swipe to view the full table.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| US / CA / AU / EU | Local | Standard | Over $29: FreeUnder $29: $6.90 | 4–10 |
| US / CA / AU / EU | Local | Expedited | $8.90 | 3–6 |
| Other countries | HK | Standard | Over $29: FreeUnder $29: $6.90 | 10–25 |
| Other countries | HK | Expedited | $8.90 | 6–15 |
US = United States · CA = Canada · AU = Australia · EU = European Union · HK = Hong Kong
Most accessories
Includes grow lights, plant food, circulation pumps, support rods, self-watering planters, and other accessories.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| Worldwide | HK | Standard | Over $29: FreeUnder $29: $6.90 | 15–30 |
| Worldwide | HK | Expedited | Over $29: FreeUnder $29: $8.90 | 10–25 |
U.S. accessory orders: Tariff-related exclusions may apply to free shipping. Final shipping costs are shown at checkout.
LED grow light with stand
For the LED grow light with stand.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| United States | Local | Standard | Free | 3–7 |
| Other countries | HK | Standard | $0–$9 | 15–30 |
| Other countries | HK | Expedited | $8–$25 | 10–15 |
Tracking & support
You’ll receive an order confirmation email, followed by a shipping confirmation email with your tracking number.
Use your email address and order number to track your order.
Need help? Contact service@letpot.com.
Cancellations & changes
Check your order details and shipping address before placing your order. Orders cannot be canceled or changed once submitted to our fulfillment center.
After that point, our Return Policy applies.
Refund Policy
At LetPot, we are committed to ensuring that our customers are fully satisfied with their purchases. However, we understand that there may be occasions when you need to return a product. This Refund Policy is designed to provide clear guidelines and procedures regarding returns and refunds. Please read this policy carefully to understand your options and how we can best assist you.
Refund Eligibility
All LetPot products purchased through our official website are covered by a 30-day refund guarantee. To qualify for a refund, the following conditions must be met:
- You must provide valid proof of purchase (such as an order number, purchase confirmation email, or invoice).
- The product must be unused, with all original tags intact, and returned in its original packaging and original condition as received.
- For returns not related to product quality issues, the customer is responsible for covering the return shipping costs.
Products purchased through authorized distributors, retail partners, or third-party websites are subject to their respective return and refund policies. We are unable to process refund requests for purchases made outside of the official LetPot website.
How to Request a Refund
To initiate a refund, please follow the steps below:
- Contact our customer service team at service@letpot.com and clearly state the reason for your return.
- Once your request is approved, we will provide you with a return shipping label along with detailed instructions on how and where to send the package.
Please note that returns sent without prior authorization will not be accepted.
Refund Processing Time and Method
After we receive and inspect your returned item, we will notify you of the status of your refund request. If approved, the refund will be automatically issued to your original payment method.
Please be aware that processing times may vary depending on your bank or credit card provider, and it may take additional time for the refund to appear in your account.
Contact Us
Customer satisfaction is always our top priority. We are dedicated to providing high-quality products and exceptional service. If you have any questions or concerns regarding this Refund Policy, please do not hesitate to contact us at service@letpot.com. Our customer support team is always ready to assist you and will do our best to ensure a positive shopping experience.
Thank you for choosing LetPot. We look forward to serving you again in the future.
Shipping options vary by product and destination. See the rates and estimated transit times below.
Order processing
2–3 business days, subject to stock availability. Transit time is additional.
Free shipping
On orders over $29. Exclusions apply to certain heavy or oversized items and select destinations. Surcharges appear at checkout.
Shipping destinations
We ship to most countries in Europe and the Americas. We cannot deliver to:
- Remote areas and countries outside our delivery coverage.
- P.O. boxes; orders may be returned as undeliverable.
- APO/FPO/AE military addresses, Puerto Rico, or Guam.
Extra charges may apply during major transportation disruptions, conflict, or sanctions affecting delivery routes. Applicable surcharges are shown at checkout.
Rates & transit times
Orders ship from warehouses in the U.S., Canada, Australia, Hong Kong, or mainland China, depending on your location and stock availability.
All transit times are in business days and exclude order processing.
Growing systems & equipment
For hydroponic growing systems, watering systems, grow lights, and seed starters.
Swipe to view the full table.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| US / CA / AU / EU | Local | Standard | Over $29: FreeUnder $29: $6.90 | 4–10 |
| US / CA / AU / EU | Local | Expedited | $8.90 | 3–6 |
| Other countries | HK | Standard | Over $29: FreeUnder $29: $6.90 | 10–25 |
| Other countries | HK | Expedited | $8.90 | 6–15 |
US = United States · CA = Canada · AU = Australia · EU = European Union · HK = Hong Kong
Most accessories
Includes grow lights, plant food, circulation pumps, support rods, self-watering planters, and other accessories.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| Worldwide | HK | Standard | Over $29: FreeUnder $29: $6.90 | 15–30 |
| Worldwide | HK | Expedited | Over $29: FreeUnder $29: $8.90 | 10–25 |
U.S. accessory orders: Tariff-related exclusions may apply to free shipping. Final shipping costs are shown at checkout.
LED grow light with stand
For the LED grow light with stand.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| United States | Local | Standard | Free | 3–7 |
| Other countries | HK | Standard | $0–$9 | 15–30 |
| Other countries | HK | Expedited | $8–$25 | 10–15 |
Tracking & support
You’ll receive an order confirmation email, followed by a shipping confirmation email with your tracking number.
Use your email address and order number to track your order.
Need help? Contact service@letpot.com.
Cancellations & changes
Check your order details and shipping address before placing your order. Orders cannot be canceled or changed once submitted to our fulfillment center.
After that point, our Return Policy applies.
At LetPot, we are committed to ensuring that our customers are fully satisfied with their purchases. However, we understand that there may be occasions when you need to return a product. This Refund Policy is designed to provide clear guidelines and procedures regarding returns and refunds. Please read this policy carefully to understand your options and how we can best assist you.
Refund Eligibility
All LetPot products purchased through our official website are covered by a 30-day refund guarantee. To qualify for a refund, the following conditions must be met:
- You must provide valid proof of purchase (such as an order number, purchase confirmation email, or invoice).
- The product must be unused, with all original tags intact, and returned in its original packaging and original condition as received.
- For returns not related to product quality issues, the customer is responsible for covering the return shipping costs.
Products purchased through authorized distributors, retail partners, or third-party websites are subject to their respective return and refund policies. We are unable to process refund requests for purchases made outside of the official LetPot website.
How to Request a Refund
To initiate a refund, please follow the steps below:
- Contact our customer service team at service@letpot.com and clearly state the reason for your return.
- Once your request is approved, we will provide you with a return shipping label along with detailed instructions on how and where to send the package.
Please note that returns sent without prior authorization will not be accepted.
Refund Processing Time and Method
After we receive and inspect your returned item, we will notify you of the status of your refund request. If approved, the refund will be automatically issued to your original payment method.
Please be aware that processing times may vary depending on your bank or credit card provider, and it may take additional time for the refund to appear in your account.
Contact Us
Customer satisfaction is always our top priority. We are dedicated to providing high-quality products and exceptional service. If you have any questions or concerns regarding this Refund Policy, please do not hesitate to contact us at service@letpot.com. Our customer support team is always ready to assist you and will do our best to ensure a positive shopping experience.
Thank you for choosing LetPot. We look forward to serving you again in the future.
