Shipping Policy
LetPot provides delivery in most countries in Europe and America. Free shipping is offered for orders over $29, and expedited shipping methods are also available. Please refer to the shipping table in the policy for further details.
Order Processing Time:
Orders are processed for shipment within 2-3 business days, based on in-stock availability. Transit times listed on our website are in addition to this order processing time.
Shipping Location:
LetPot Ships to most countries in Europe and America, however, there are still some areas that we can NOT deliver.
- Remote areas and countries that our product cannot reach.
- O. Box deliveries will not be accepted at this time. If you enter a P.O. Box into the shipping address, there is highly likely your order will be returned as undeliverable.
- APO/FPO/AE address - We can no longer accept orders shipping to Military addresses, like Puerto Rico or Guam.
Delivery Time:
As LetPot stocks our products in the US, Canada, Australia, Hong Kong, and mainland China, the delivery time varies depending on your location and the shipping method you choose. Free shipping is always available for orders over $29, but delivery time and expedited shipping costs may differ depending on your location.
For most products:
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| US/CA/AU | local warehouse | Standard |
Free shipping for orders over 29 $5 for orders under 29 |
3～5 business days |
| US/CA/AU | local warehouse | Expedited | $7 | 2～3 business days |
| other countries | China | Standard |
Free shipping for orders over 29 $5 for orders under 29 |
10～15 business days |
| other countries | China | Expedited | $7 | 6～15 business days |
For Modular Smart Planter, Solar Panel, and Led Light stand, expedited shipping are as follows.
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| US | local warehouse | Standard |
Free Shipping |
3～5 business days |
| US | local warehouse | Expedited |
$25 |
2～3 business days |
| other countries | China |
Standard (by sea) |
Free Shipping |
30～45 business days |
| other countries | China | Expedited |
varies by country, calculated at the checkout page |
10～15business days |
For Smart Planters, expedited shipping cost refers below:
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| US | local warehouse | Standard |
Free Shipping |
3～5 business days |
| US | local warehouse | Expedited |
$8 |
2～3 business days |
| other countries | China |
Standard (by sea) |
varies by country, calculated at the checkout page |
30～45 business days |
| other countries | China | Expedited |
varies by country, calculated at the checkout page |
10～15business days |
Once you place your order, you will receive a confirmation email, and the tracking number will be sent to you automatically by the follow-up emails.
You can track the shipping status at Track Your Order
If you need any help with your order, please contact us via service@letpot.com and we're happy to help you.
Cancellation & Order Changes:
Once an order is submitted to our fulfillment center, we cannot cancel or make adjustments to it. Please be sure to review the shipping address before submitting your order. Once an order has been submitted to our fulfillment center, you will be subject to the terms of our Return Policy.
Orders can Not be canceled once they are submitted to our fulfillment center.