Shipping Policy
LetPot offers delivery services in numerous countries across Europe and America. As our product collections differ in weight, the shipping costs for standard and expedited options may vary. For more information, kindly consult the shipping table provided in our policy section.
Order Processing Time:
Orders are processed for shipment within 2-3 business days, based on in-stock availability. Transit times listed on our website are in addition to this order processing time.
Shipping Location:
LetPot Ships to most countries in Europe and America, however, there are still some areas that we can NOT deliver.
- Remote areas and countries that our product cannot reach.
- P.O. Box deliveries will not be accepted at this time. If you enter a P.O. Box into the shipping address, there is highly likely your order will be returned as undeliverable.
- APO/FPO/AE address - We can no longer accept orders shipping to Military addresses, like Puerto Rico or Guam.
Delivery Time:
LetPot has product stocks available in various locations including the US, Canada, Australia, Hong Kong, and mainland China. The delivery time for your order will depend on your specific location and the shipping method you select.
For hydroponic growing system / 172Pcs and watering system:
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| US/CA/AU/EU | Local | Standard |
Free shipping for orders over 29 $6.9 for orders under 29 |
4～10 business days |
| US/CA/AU/EU | Local | Expedited | $8.9 | 3～6 business days |
| other countries | HongKong | Standard |
Free shipping for orders over 29 $6.9 for orders under 29 |
10～25 business days |
| other countries | HongKong | Expedited | $8.9 | 6～15 business days |
For most of the accessories
(e.g. Plant Food, Cycling Pump, Supporting Rods, Twin Self-Watering Planter, etc...)：
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| Global |
HongKong |
Standard |
Free shipping for orders over 29 $6.9 for orders under 29 |
15～30 business days |
| Global |
HongKong |
Expedited |
Free shipping for orders over 29 $8.9 for orders under 29 |
10～25 business days |
Notice: Due to tariff policy, some US-bound accessories may no longer qualify for free shipping. Please refer to the checkout page for actual shipping costs. We apologize for the inconvenience.
For LED Light, shipping costs refers follows.
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| US |
Local |
Standard |
$0 |
3～7 business days |
| other countries |
HongKong |
Standard |
$12 |
30～45business days |
| other countries | HongKong |
Expedited |
$30 |
10～15 business days |
For the Smart Planter, the shipping cost refers below:
| Your location | Ship From | Shipping Method | Shipping Fee | Delivery Time |
| Global | HongKong |
Standard |
$12 |
30～45 business days |
| Global | HongKong | Expedited |
$50 |
10～15business days |
Once you place your order, you will receive a confirmation email, and the tracking number will be sent to you automatically by the follow-up emails.
If you need any help with your order, please contact us via service@letpot.com and we're happy to help you. Also you can track the shipping status at Track Your Order
by email and order number.
Cancellation & Order Changes:
Once an order is submitted to our fulfillment center, we cannot cancel or make adjustments to it. Please be sure to review the shipping address before submitting your order. Once an order has been submitted to our fulfillment center, you will be subject to the terms of our Return Policy.
Orders can Not be canceled once they are submitted to our fulfillment center.