Shipping Policy
Shipping options vary by product and destination. See the rates and estimated transit times below.
Order processing
2–3 business days, subject to stock availability. Transit time is additional.
Free shipping
On orders over $29. Exclusions apply to certain heavy or oversized items and select destinations. Surcharges appear at checkout.
Shipping destinations
We ship to most countries in Europe and the Americas. We cannot deliver to:
- Remote areas and countries outside our delivery coverage.
- P.O. boxes; orders may be returned as undeliverable.
- APO/FPO/AE military addresses, Puerto Rico, or Guam.
Extra charges may apply during major transportation disruptions, conflict, or sanctions affecting delivery routes. Applicable surcharges are shown at checkout.
Rates & transit times
Orders ship from warehouses in the U.S., Canada, Australia, Hong Kong, or mainland China, depending on your location and stock availability.
All transit times are in business days and exclude order processing.
Growing systems & equipment
For hydroponic growing systems, watering systems, grow lights, and seed starters.
Swipe to view the full table.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| US / CA / AU / EU | Local | Standard | Over $29: FreeUnder $29: $6.90 | 4–10 |
| US / CA / AU / EU | Local | Expedited | $8.90 | 3–6 |
| Other countries | HK | Standard | Over $29: FreeUnder $29: $6.90 | 10–25 |
| Other countries | HK | Expedited | $8.90 | 6–15 |
US = United States · CA = Canada · AU = Australia · EU = European Union · HK = Hong Kong
Most accessories
Includes grow lights, plant food, circulation pumps, support rods, self-watering planters, and other accessories.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| Worldwide | HK | Standard | Over $29: FreeUnder $29: $6.90 | 15–30 |
| Worldwide | HK | Expedited | Over $29: FreeUnder $29: $8.90 | 10–25 |
U.S. accessory orders: Tariff-related exclusions may apply to free shipping. Final shipping costs are shown at checkout.
LED grow light with stand
For the LED grow light with stand.
| Destination | Ships from | Method | Fee | Transit (business days) |
|---|---|---|---|---|
| United States | Local | Standard | Free | 3–7 |
| Other countries | HK | Standard | $0–$9 | 15–30 |
| Other countries | HK | Expedited | $8–$25 | 10–15 |
Tracking & support
You’ll receive an order confirmation email, followed by a shipping confirmation email with your tracking number.
Use your email address and order number to track your order.
Need help? Contact service@letpot.com.
Cancellations & changes
Check your order details and shipping address before placing your order. Orders cannot be canceled or changed once submitted to our fulfillment center.
After that point, our Return Policy applies.
