-DELIVERY & SHIPPING

We will ship your products within 1-2 business days once you have paid, and send you a confirmed Email with express number that you can track the shipping situation on our website after shipping. Due to LetPot have different warehouse in American, Europe and China, so the final shipping time will depend on your local warehouse, we will send you a email if there have some special situation.

Reference time:

Standard: 7-20 Days (Global shipping)

Expedited: 3-7 Days (Local warehouse)

-ORDER STATUS

Once you place your order, you will receive an email confirmation. If you need any help with your order confirmation or tracking information please contact us and we'll be happy to help you. Orders cannot be canceled once they are submitted to our fulfillment center but we will do our best to help you prior to that.

-CANCELLATION & ORDER CHANGES

Once an order is submitted to our fulfillment center, we are unable to cancel or make adjustments to it. Please be sure to review all order information before submitting your order. Orders may be canceled up until they submitted to our fulfillment center. Once an order has been submitted to our fulfillment center, you will be subject to the terms of our Return Policy below.

-PROMOTIONS

Please note that all Free Shipping promotions only apply to orders that meet the condition. Sometimes we discount individual items so we can provide you with the very best value. We also run several different promotions at any given time. We reserve the right to exclude these already discounted items and other promotions that are running from being combined with other special offers, coupon codes or promotions.

-SHIPPING & HANDLING INFORMATION

Once your order is placed, it is immediately sent to our fulfillment center for processing. Orders cannot be canceled once they are sent to our fulfillment center.

Orders are processed for shipment within 3 business days, based on in-stock availability. Transit times listed on our website are in addition to this order processing time. P.O. Box deliveries will not be accepted at this time. If you enter a P.O. Box into the shipping address there is high likelihood your order will be returned as undeliverable. APO/FPO/AE - We are no longer able to accept orders shipping to Military addresses, Puerto Rico or Guam. All orders placed through this Website are subject to LetPot acceptance. LetPot may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment method has already been charged for an order that is later canceled, LetPot shall issue you a refund.

Great Quality and services are our duty and we want our customer to be completely satisfied. If for any reason you're not satisfied with your LetPot purchase, please contact us to arrange for a merchandise return or for questions related to our quality guarantee. Please do not return any product without contacting LetPot for return authorization. Unauthorized returns, as well as C.O.D. shipments, will be refused.

Due to continuing improvements of our products and services, actual product may differ slightly from the product described herein.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other legal rights that vary from state to state.

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