Shipping Policy

LetPot offers delivery services in numerous countries across Europe and America. As our product collections differ in weight, the shipping costs for standard and expedited options may vary. For more information, kindly consult the shipping table provided in our policy section.

Order Processing Time:
Orders are processed for shipment within 2-3 business days, based on in-stock availability. Transit times listed on our website are in addition to this order processing time.

Shipping Location:
LetPot Ships to most countries in Europe and America, however, there are still some areas that we can NOT deliver.

  • Remote areas and countries that our product cannot reach.
  • P.O. Box deliveries will not be accepted at this time. If you enter a P.O. Box into the shipping address, there is highly likely your order will be returned as undeliverable.
  • APO/FPO/AE address - We can no longer accept orders shipping to Military addresses, like Puerto Rico or Guam.

Delivery Time:

LetPot has product stocks available in various locations including the US, Canada, Australia, Hong Kong, and mainland China. The delivery time for your order will depend on your specific location and the shipping method you select.

For Hydroponic growing system and watering system:

Your location Ship From Shipping Method Shipping Fee Delivery Time
US/CA/AU/EU Ā LocalĀ  Standard

Free shipping for orders over 29

$6.9 for orders under 29

3ļ½ž5Ā business days
US/CA/AU/EU Ā LocalĀ  Expedited $8.9 2ļ½ž3Ā business days
other countries HongKong Standard

Free shipping for orders over 29

$6.9 for orders under 29

10ļ½ž25Ā business days
other countries HongKong Expedited $8.9 6ļ½ž15Ā business days

Ā 

For Modular Smart Planter, Solar Panel, andĀ LED Light, shipping costsĀ are as follows.

Due to a widespread shortage in our overseas warehouses, currently, we only support shipments from Hong Kong by boat. ļ¼ˆStandard Onlyļ¼‰Start fromĀ 5thĀ March 2024

Your location Ship From Shipping Method Shipping Fee Delivery Time
US

HongKong

Standard

$12

10ļ½ž20 business days
US

HongKong

Expedited

$30

10ļ½ž15 business days
Other countries HongKong

StandardĀ 

$12

30ļ½ž45 business days

Other countries HongKong Expedited

$50

10ļ½ž15business days

Ā 

For Smart Planters, shipping cost refers below:

Your location Ship From Shipping Method Shipping Fee Delivery Time
US Local Standard

Free Shipping

3ļ½ž5Ā business days
US Local Expedited

$8

2ļ½ž3Ā business days
other countries HongKong

Standard (by sea)

varies by country, calculated at the checkout page

30ļ½ž45 business days

other countries HongKong Expedited

varies by country, calculated at the checkout page

10ļ½ž15business days

Ā 

Once you place your order, you will receive a confirmation email, and the tracking number will be sent to you automatically by the follow-up emails.

You can track the shipping status at Track Your Order

IfĀ youĀ needĀ anyĀ helpĀ withĀ yourĀ order, pleaseĀ contactĀ usĀ viaĀ service@letpot.comĀ and we're happy to help you.Ā Ā 

Cancellation & Order Changes:
OnceĀ anĀ orderĀ isĀ submittedĀ toĀ ourĀ fulfillmentĀ center,Ā weĀ cannotĀ cancelĀ orĀ makeĀ adjustmentsĀ toĀ it.Ā PleaseĀ beĀ sureĀ toĀ reviewĀ the shipping address beforeĀ submittingĀ yourĀ order.Ā OnceĀ anĀ orderĀ hasĀ beenĀ submittedĀ toĀ ourĀ fulfillmentĀ center,Ā youĀ willĀ beĀ subjectĀ toĀ theĀ termsĀ ofĀ ourĀ ReturnĀ Policy.

OrdersĀ canĀ NotĀ be canceled onceĀ theyĀ areĀ submittedĀ toĀ ourĀ fulfillmentĀ center.